WEST SOMERVILLE DENTAL CUSTOMER REVIEWS

  I have had nothing but good experiences with West Somerville Dental. I had been without a dentist for many years when one of my teeth cracked. We chose WSD mainly because they were covered by our insurance, but I am glad we did.I ended up needing a root canal (which was completely painless). Every step of the way the dental and front desk staff reviewed my options and costs before any work was done.I have continued to go to WSD for the last few years for my regular cleanings, and my husband and small children have started going, too. They are also super flexible about appointment changes!

  West Somerville Dental has proven to provide excellent dental services to me for more than five years, from the standard preventative cleaning services, to replacing two teeth with crowns. Dr. Alvi is easy to communicate with and the front office staff is always pleasant and responsive. Christina is very knowledgeable and knows the ins and outs of how to process claims through insurance. I have recommended them to both friends and family members, and continue to do so, based on the high quality dentistry and customer service they provide.

  I have really bad anxiety and these kind and generous people make me feel like family. They work within your budget and are very patient. If they make a mistake they make good on it. My entire household trusts these professionals for their dental work.

  As the previous reviewers have documented, this is a well run operation which still has that human touch which provides comfort in what could otherwise be an intrusive procedure. On this past appointment, I had a cleaning with a hygienist who has a gifted touch of bringing my teeth to their highest potential, while teaching me on how to maintain this level of quality between visits.

  I have been going to them since the beginning of 2017, before that I have not been going to the dentist for 7 years. They did a deep cleaning and fixed my cavity and then regular cleaning since.Last week I did a root canal with Dr. Alvi. I was extremely nervous about the procedure, I have heard horror stories about it, about how painful it will get afterwards and you can get severe infection and blablabla. Dr. Alvi was very nice and understanding when I expressed my concerns. The procedure was quite long, about 2 hrs, but I did not feel anything during it. and afterwards! My coworkers were a little shocked the next day when I told them I did a root canal the day before and was totally fine and functional the next day! Very happy about the process.Also the people who handle insurance and payment are very professional and patient. They go out of their way to find the best way for me to get the service I need with the least out of pocket money. So far I have dealt with 3 front desk ladies (sorry can't remember their names), they are all good!All the hygienists who worked on my teeth are very good as well! The environment is clean and pleasant!Overall I am very satisfied about their services, and will definitely continue going there unless I need to move very far away!